Our Services
Free Consult
Free
Get in touch and share what is happening. I will tell you what I think is wrong, whether I can fix it, and roughly what it will take. Asking commits you to nothing.
Computer Repair
Computer Repair keeps your devices running smoothly by diagnosing and resolving hardware and software issues. We help with slow performance, system errors, connectivity problems, and other common computer issues.
Basic Support
$30 first hour, then $25 per hour
I remote into your computer and we work through the problem together while you watch. Diagnostics, application and driver trouble, slow PCs, data backup, email setup, and help using Windows, Microsoft Office, or Google Workspace. Nothing to unplug and nothing to carry anywhere.
Wi-Fi & Network Support
Wi-Fi & Network Support keeps your business connected with reliable, secure, and stable network performance. We troubleshoot connectivity issues, improve Wi-Fi coverage, and optimize your network for better speed and efficiency.
Computer Setup
Computer Setup makes it easy to get your new devices ready for work, communication, and everyday use. We configure computers, install essential software, connect peripherals, and organize settings for smooth performance.
Advanced Support
$99 first hour, then $30 per hour
The deep end: data transfer and recovery, virus and malware removal, troubleshooting that takes real digging, and hands-on repair where you bring the device to me in Clive.
What Home IT Support in Clive Costs
No hourly rate hidden behind a contact form. You will always get a number from me before I start work.
| Service | Cost |
|---|---|
| Free Consultation | Free |
| Basic support, remote | $30 first hour, then $25 per hour |
| Advanced support and hands-on repair | R$99 first hour, then $30 per hour |
| Replacement parts | Billed at cost, on top of labour |
Our Process
How Home IT Support Works
Four steps, and you can stop after the first one without owing me anything.
You get in touch
Call, text, or use the form. Tell me what device you have and what it is doing. If you do not know the make and model, describe it and we will work it out.
I tell you what I think it is
Free, and usually within the hour. You will hear what is likely wrong, what fixing it involves, and what it costs before you agree to anything.
We fix it
For most jobs I connect to your computer remotely while you watch the screen. For hardware, you bring the device to me in Clive.
I explain what happened
Before we finish I'll tell you what was wrong with it, in language you could repeat to somebody else. Most of the time there's something small you can do to stop it happening again, and I'll show you that too.
Remote or Drop-Off Support
All you have to do is give me a call a day or so before your appointment. I can help you navigate the complexities of your healthcare’s website or web app. I’ll help you login, I’ll help you figure out where to go on the website or app. I want you to have the peace of mind that you’ll know where to go to get to those ever important appointments.
Also, I can work with you and your medical professional’s helpdesk team to get you connected. You have enough on your mind when it comes to your health. Let me help you with the technology side.